Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at savagewear28@gmail.com within 7 days of receiving your order.

Please note that returns will need to be sent to the return address provided by our team.

If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return-related questions at savagewear28@gmail.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

For products that are defective, damaged, incorrect, or materially different from what was advertised, we will provide an appropriate remedy in accordance with applicable consumer protection requirements.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including custom or personalized products and items that have been worn, washed, damaged, altered, or used.

Sale items and gift cards are non-returnable unless the item arrives defective, damaged, incorrect, or materially different from what was advertised.

If you have questions about whether your specific item is eligible for return, please contact us at savagewear28@gmail.com.

Exchanges

The fastest way to ensure you get what you want is to return the item you have and place a separate order for the new item once your return has been accepted.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or rejected.

Orders Paid Using "Pay ₹99 Now and Rest on Delivery"

For eligible customer-initiated returns where the product is returned in accordance with this policy, ₹400 will be refunded to the customer.

The ₹99 upfront payment is retained toward applicable order processing and shipping-related costs associated with the order and return.

The ₹99 deduction does not apply as a blanket deduction where the product is defective, damaged, incorrect, or materially different from what was advertised. In such cases, we will provide the appropriate refund or remedy in accordance with applicable law.

Full Prepaid Orders

For eligible returns of fully prepaid orders, the refundable amount will be determined according to the applicable return conditions and any clearly disclosed shipping or other charges permitted under this policy.

Refund Processing

Once your return has been received and inspected, an approved refund will be processed to the original payment method within 7 business days.

Please note that your bank or payment provider may take additional time to reflect the refund in your account.

If more than 10 business days have passed since your refund was approved, please contact us at savagewear28@gmail.com.

Return Shipping

Return shipping arrangements and applicable return shipping costs will depend on the reason for the return and will be communicated to the customer when the return is approved.

For defective, damaged, incorrect, or materially different products, we will provide the appropriate remedy in accordance with applicable consumer protection requirements.

Important: The 7-day return period starts from the date your order is marked as delivered.