Refund policy

RETURN & REFUND POLICY

Last Updated: August 2026

At LoudMute, we want you to receive your order exactly as expected. If there is a genuine issue with your order, we are here to help.

Eligible Returns

A return may be requested if you receive:

  • A defective or damaged product

  • The wrong product, size or variant

  • A product that is materially different from what you ordered or what was advertised

Return Conditions

To be eligible for a return:

  • The product must be unused and unworn.

  • Original tags should remain attached.

  • The product must be in its original condition.

  • The product must not have been washed, altered or damaged after delivery.

We may request clear photographs or videos to verify the issue.

How to Request a Return

Contact us at loudmute.in@gmail.com with:

  • Your order number

  • A description of the issue

  • Clear photographs/videos of the product and packaging, where applicable

Our team will review your request and provide the next steps.

Non-Eligible Returns

Returns generally cannot be accepted for:

  • Change of mind

  • Incorrect size selected by the customer

  • Damage caused after delivery

  • Washing or improper care

  • Normal wear and tear

  • Alterations made to the product

However, nothing in this policy limits any rights or remedies available to you under applicable law.

Refunds

Once an approved return is received and inspected, the applicable refund will be processed through the original or appropriate payment method.

The time taken for the refund to appear in your account may depend on your bank or payment provider.

Damaged or Incorrect Products

If we send you a damaged, defective or incorrect product, please contact us as soon as possible. After verification, we will provide an appropriate resolution, which may include a replacement, exchange or refund.

Contact Us

For return or refund-related questions:

Email: loudmute.in@gmail.com

LoudMute — Wear Your Opinion.